You’ve been working hard on your latest project for a client. You’ve delivered, so now it’s time for that last payment. But after weeks of wrangling with their people, there’s still no check in the mail. Turns out, they feel they don’t owe you any money. You feel betrayed and frustrated. You held up your end of the deal, why can’t they?
One of the challenges of being a creative freelancer, and one of the most dreaded parts about being in business for yourself, is dealing with client disputes. What do you do when you and a client have a disagreement and your relationship starts to deteriorate? Let’s take a look at the options, from least adversarial to most.